I don’t negotiate with terrorists or toddlers! by Lulastic

How Non Violent Communication can bring connection and peace to family life

I’ve see it a few times on my Facebook feed –  a photo of a distraught child pummelling the floor of a supermarket/ pavement/ kitchen floor with her fists, posted by an obviously equally distraught (yet hiding beneath a mask of mirth) parent with the words along the lines of “I don’t negotiate with terrorists or tantrumming toddlers!”

A child’s fierce emotions can trigger our own emotional reaction, it can make us want to clamp down the parental controls, to somehow contain their passions, squeeze them into a space that doesn’t effect us so much. We worry that they are using their ability to scream for long periods of time as a negotiation tool, we are, deep down, concerned that their own volatility expressed needs will squash our own.

In some families, tantrum by tantrum, the dance of communication becomes out of sync, the precious connection between parent and child begins to unravel, family peace is replaced gradually by a general sense of tension. I have seen it time and time again.

What if there was an official process that has had a powerful impact on terrorism situations, one that could be tweaked a little (for example, using less weaponry, and presidents) and used for family life?


I am generally against called toddlers terrorists,  and am by no means comparing the two, but I think the feelings of being absolutely stuck and disempowered can be quite similar.

I mean, all I have to go on is my experience on teleconferences with Isis … I jest… although I shouldn’t because the very process I mention was developed by a man, Marshall Rosenberg, who used it for a couple of decades in situations of deep conflict such as the atrocities in Rwanda and the hostility in the Middle East.

Introducing Non Violent Communication

The process is called Non Violent Communication. Its whole purpose is to restore connection where connection has been lost, and to open up communication in a way that aims for everyone getting their needs met.

The moment I closed the last page on Rosenberg’s book I became certain that this process could not only change the world through assisting global conflict but through the everyday lives of parents and children.

It is a strategy for communicating but it also so much more- it is like a pair of glasses you can put on that helps you find empathy and feel filled with the potential for solutions.

The four components

The four pillars of Non Violent Communication are observations, feelings, needs and requests. Rosenberg describes;

“First, we observe what is actually happening in a situation: what are we observing others saying or doing that is either enriching or not enriching our life? The trick is to be able to articulate this observation without introducing any judgment or evaluation—to simply say what people are doing that we either like or don’t like. Next, we state how we feel when we observe this action: are we hurt, scared, joyful, amused, irritated? And thirdly, we say what needs of ours are connected to the feelings we have identified. An awareness of these three components is present when we use NVC to clearly and honestly express how we are.

For example, a mother might express these three pieces to her teenage son by saying, “Felix, when I see two balls of soiled socks under the coffee table and another three next to the TV, I feel irritated because I am needing more order in the rooms that we share in common.” She would follow immediately with the fourth component—a very specific request: “Would you be willing to put your socks in your room or in the washing machine?”


Take a step back from the immediate situation. Take a breath. Look inside and observe your emotions, look outside and observe your child’s emotions. 

NVC conversations are slow and quiet, they involve silent space, reflection and observation. Have a look at this Youtube video to get a sense of how softly, softly these parenting chats can go.


Validating our own feelings and our child’s feelings is crucial. We can help our child picture their emotions by supporting them to recognise the way emotions come through their body. A bubble of anger in their belly. A tingling of their skin.

We validate these emotions. There is enough space in your family life for what both your child and you are feeling.


When we begin talking about needs – our own needs and our children’s needs – we naturally move away from judging behaviour.  The list of basic needs is quite large, encompassing the need for food and security, but also for self expression and autonomy. If we can see that our children are just working out the best ways of getting their needs met (perhaps with a strategy that we find difficult) there is quite a change in perspective.


The fourth pillar is perfectly practical. There is a way of asking that can make clear our needs and the way we hope for them to be met.  Before we make a request we need to have made sure we have connected – connection always comes before solution. We need to recognise their own needs and feelings and ask if they are willing to hear our request. If we hope that our request will be met then it needs to be precise and actionable – never more so then when dealing with little people!

We CAN negotiate with terrorists and toddlers

NVC is a win-win process. So often we feel that it is either/ or – our child’s needs or our own. I have to address this ingrained idea in my own mind almost everyday. NVC gives me confidence in solutions – with enough time and the right tools we can find a way forward that isn’t a compromise of needs but that makes everyone happy.

Read more about the way Non Violent Communication can be used for parenting at Lucy’s blog, Lulastic and the Hippyshake.

Learn more 

Attachment Parenting’s accredited Positive Parenting course, suitable for parents, carers and anyone working with children, includes modules on this and a wide range of positive discipline topics in 10 flexible interactive modules.

 Lulastic Hippyshake

Lulastic Hippyshake

About the Author

Lucy is a mother, activist and writer. Her blog, Lulastic and the Hippyshake covers their unschooling life in a yurt in New Zealand and her book, Happy Hair, is a guide to giving up shampoo and embracing a chemical free life.

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